Italy opens an antitrust probe into Microsoft 365’s AI price rise

Italy's competition authority (AGCM) has opened an antitrust investigation into Microsoft over alleged unfair commercial practices related to its Microsoft 365 price increase. The probe centers on how Microsoft automatically moved customers to a more expensive Copilot-bundled plan unless they actively opted out, with insufficient disclosure about the AI integration. The investigation is not a finding of wrongdoing but examines whether the opt-out default architecture unduly limited consumer choice. Microsoft's 365 price increases take effect July 1, 2026, and the company faces antitrust scrutiny on multiple fronts including from the US FTC.

Nguồn: https://thenextweb.com/news/italy-probes-microsoft-365-price-hike. 8sync News chỉ tóm tắt và dẫn link; bản quyền nội dung thuộc tác giả và nguồn gốc.

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