Travel app Hopper has agreed to a $35 million FTC settlement over allegations of deceptive practices including hidden fees and misleading representations of its services. The FTC found that Hopper used dark patterns — pre-selected optional fees, obscured charges, and unclear service restrictions — to charge users for 'Tip,' 'VIP Support,' and 'Price Freeze' features without clear consent. The settlement funds will go toward consumer redress, and Hopper is now required to clearly disclose all fees upfront. The case is part of a broader FTC crackdown on junk fees and dark patterns, following similar settlements with StubHub, Match, Dave, and others.
Nguồn: https://techcrunch.com/2026/07/02/travel-app-hopper-to-pay-35m-in-ftc-settlement-over-unfairly-charging-hidden-fees. 8sync News chỉ tóm tắt và dẫn link; bản quyền nội dung thuộc tác giả và nguồn gốc.