Five Questions To Ask Before Creating an AI Agent – Think Like a Tester

Before building an AI agent, consider five questions: what problem it solves, who the intended user is, what information it needs, what its expected output is, and who will test, monitor, and maintain it. The piece argues that AI's ease of creation tempts teams into building agents that solve no real problem or go unmaintained. It stresses picking a narrow user focus rather than trying to serve everyone, setting clear output guardrails since AI often behaves unpredictably, and treating agents like any other software application requiring ongoing testing and upkeep.

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