#it

A dead MacBook is a business problem

When a MacBook or iPhone fails in a business context, the real cost goes beyond the repair bill — it's the lost productivity, delayed approvals, and ad hoc scrambling that follow. South African SMEs typically have device procurement plans but no repair strategy. A repair-first policy should include backup plans, a pre-established repair partner, and geographic coverage options. The EU's 2024 right-to-repair directive is moving in a positive direction, but South Africa lags behind, meaning businesses must build their own device lifecycle and repair approach rather than waiting for legislation.